top notch customer service
When I got home from work today, there was a letter from NPower (my electricity supplier) waiting for me. It was addressed like this:

So they spell my surname wrong, they imply that I may be thrown out of my home and they reckon that I live in a jobcentre! Way to go NPower.
Now, how do I go about changing my electricity supplier…
Andy says:
www.uswitch.com will probably give you the best deal.
Andy spoke at 16:50 UTC on December 31st, 2005 link